Most orders are shipped the same or following business day.
We don’t have a definite cut off time to ensure your order is shipped out that day, though if your order has been placed before 10:00 a.m then the chances are good it will go out that day. We try our best to push out as many orders as we can before our couriers show up for pick up, which is usually between 12-2 p.m.
If you’ve noticed an error in your shipping address please notify us ASAP. If your order was placed on a weekend or holiday, your order will go out the following business day.
Shipping is calculated based on weight and distance. Once you have the products you would like in your shopping cart you can calculate the shipping on the checkout page, before finalizing your order. Then you will be able to choose from the list of shipping options.
If you need to add any special shipping instructions please do so in the second address line of your address on the checkout page.
CANADA POST:
If you only have a P.O. Box (no physical address) please choose this option. You may also want to choose Canada Post if you will be away during the day and there is nowhere safe for your order to be left. Canada Post will then put a slip in the mail for you to pick up your package at your local post office.
Estimated transit times in Canada:
Alberta: 1 – 3 business days
British Columbia: 1 – 3 business days
Manitoba: 2 – 7 business days
NW Territories: 3 – 10 business days
New Brunswick: 3 – 10 business days
Newfoundland & Labrador: 3 – 10 business days
Nova Scotia: 3 – 10 business days
Nunavut: 3 – 10 business days
Ontario: 2 – 7 business days
Prince Edward Island: 3 – 10 business days
Quebec: 3 – 10 business days
Saskatchewan: 2 – 6 business days
Yukon Territory: 3 – 10 business days
*These are only estimates. Canada Post will provide tracking with estimated delivery date(s).
UPS Courier:
UPS will deliver the package(s) right to your address. If there is no one around to accept your order UPS will leave the package at your doorstep, unless ‘signature required’ has been selected. If UPS cannot deliver a parcel and returns it to us a charge equal to the outbound delivery rate will be applicable (conditions apply).
Note: We cannot be held responsible for lost or stolen orders once dropped off by UPS.
Estimated Transit Times:
Alberta: 1 – 3 business days
British Columbia: 1 – 3 business days
Manitoba: 3 – 8 business days
NW Territories: 3 – 12 business days
New Brunswick: 4 – 12 business days
Newfoundland & Labrador: 4 – 12 business days
Nova Scotia: 3 – 12 business days
Nunavut: 3 – 12 business days
Ontario: 3 – 8 business days
Prince Edward Island: 4 – 12 business days
Quebec: 3 – 10 business days
Saskatchewan: 3 – 8 business days
Yukon Territory: 4 – 12 business days
These are only estimates. Canpar will provide tracking with delivery date(s).
Canadian holidays affecting shipments:
Good Friday
Easter Monday
Victoria Day/Patriots’ National Day (Quebec)
Canada Day
Civic Holiday (Saskatchewan, Manitoba, Ontario, Nunavut, Northwest Territories, Newfoundland & Labrador)
Natal Day (Prince Edward Island, Nova Scotia)
New Brunswick Day (New Brunswick)
British Columbia Day (British Columbia)
Heritage Day (Alberta)
Discovery Day (Yukon)
Labour Day
Remembrance Day
Boxing Day